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Canceling Your Account

Solution Account cancellation can be done without submitting a support ticket.

Instructions:

1) Go to: http://my-ptr.com/pages/cancel.php

2) Enter your password.

3) Click on Cancel Account

This completes the account cancellation process. Should you wish to reverse your account cancellation, please submit a support ticket. Canceled accounts are purged on the first of each month.

Please allow up to 3 hours after account cancellation for the e-mails to stop going to your e-mail address as e-mails that are already in the queue are automatically sent to active accounts at the time that they were sent to the queue.
Article details
Article ID: 1
Category: Knowledgebase

 
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